FAQ

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How do I obtain a reader's card?

To borrow books you need to obtain a reader's card which you can get at any of our libraries by producing a valid identity card (or passport plus an official certificate of registration) and, if applicable, your student identity card.
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How do I find a certain publication?

All media available at the HTW can be found in the Web-OPAC system. Web-OPAC/Infoguide allows you to search according to various factors. In the OPAC display, you can see where the publication is located and whether it can be borrowed, viewed in the reading room, or is already signed out.
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Can I order something from another branch library or can I return publications to a different branch library than where I lent them?

All lendable media from branch libraries may be ordered from different branch libraries. But you must return the items where you ordered them. Exception: the library in the Treskowallee may only be directly borrowed from.
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Which books can I borrow?

All media marked as "ausleihbar" (lendable) can be borrowed. Holdings of the central library in the Treskowallee are closed stacks but can be borrowed immediately; the branch libraries have open book stacks.
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Can final theses be signed out?

Yes, provided they are available at the library. Holdings can be traced by referring to the directory of theses (This page is only available in German). All theses can also be traced through the OPAC/Infoguide system by entering the author's name, the subject or the "Bachelorarbeit" (Bachelor's thesis), "Diplomarbeit" (German "Diplom" thesis), or "Masterarbeit" (Master's thesis), respectively.
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Can magazines be signed out?

Magazines cannot be borrowed, but they may be viewed in the reading room. You also have the possibility of making photocopies.
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How many items can I borrow for how long?

A maximum of 50 items may be signed out. The loan period is normally four weeks. Renewals may be made up to three times, provided no one has placed a hold on the item(s). After the third renewal, the item must be returned to the library.
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How can I renew my borrowed items?

You can make renewals yourself in the OPAC/Infoguide system by proceeding as follows: Click "Log on" and enter the user number of your library card and password. Then click "Send", select "My account" and click "Bulk Renewal". Of course, you may also renew by phone, email or mail. When making renewals via email, be sure to include a subject line in your email and check whether you’ve received confirmation of your renewal. We respond to every email we receive.
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How often can I renew my borrowed items?

The loan period can be renewed up to three times as long as no hold has been placed on your item(s). After the third time, your items must be returned to the library and, if you still need them, signed out again. Renewals can be made independently in the OPAC/Infoguide system. If that is not possible, you may also apply for renewals by phone, mail or or by sending an email to the circulation desk. Renewals may not be made for items a hold has been placed on.
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How can I put a hold on items that are currently signed out?

To put a hold on items, you must be a registered user of the library. You can place a hold on items yourself in the OPAC/Infoguide system. Log onto OPAC (enter your user number and password), search for title, click "Get document", select "further options" and then click the "vormerken" (reserve) button. You can only put a hold on something if it is currently signed out ("on loan").
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How do I get a password?

You can choose your own password during first-time use. It should have four to six digits/characters. If you forget your password, you can file for a new one by sending an email to: bibliothek@fhtw-berlin.de
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Can students and lecturers make proposals for new acquisitions?

Yes, please contact our librarians in charge of acquisitions. He or she will consider your proposal and if the budget allows, the literature will be ordered for our holdings.
Send an email to the librarians for new acquisitions: bibliothek-erwerbung@fhtw-berlin.de
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What is interlending?

Interlending is a service that can be used to obtain books and articles that are not available at the home library, from national and international libraries. If the item you need to get hold of is not in our library catalogue (webOPAC), electronic journals A-Z list, you can request the item from another library.
 
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